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Care you can count on.
Device:An illustration showing an IQOS ILUMA PRIME.

IQOS ILUMA PRIME
Device:An illustration showing an IQOS ILUMA.

IQOS ILUMA
Device:An illustration showing an IQOS ILUMA ONE.

IQOS ILUMA ONE
Device:lil SOLID Ez icon

lil SOLID Ez
Device:An illustration of IQOS ORIGINALS DUO.

IQOS ORIGINALS DUO
Device:An illustration of IQOS ORIGINALS ONE.

IQOS ORIGINALS ONE
Device:An illustration of IQOS ORIGINALS DUO.

IQOS 3 DUO
Device:An illustration of IQOS 2.4 PLUS.

IQOS 2.4 PLUS
Black lil SOLID Ez device.

First steps

Learn how to use, clean, charge and easily take care of your lil SOLID Ez. 

Find out more
Gold lil SOLID Ez device

Complete service

Professional maintenance for your lil SOLID Ez device.

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Blue lil SOLID Ez device.

FAQs

All your lil SOLID Ez questions answered.

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Need help?

We’re here for you in-store or at your fingertips.

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Store locator

Find a local store with our store locator.

Check working hours on the link.

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Phone

Give us a call on 080 96 96.

Monday - Friday: 8:00 - 20:00
Saturday - Sunday: 10:00 - 18:00

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Email

We'll get back to you as soon as possible.

Monday - Friday: 8:00 - 20:00
Saturday - Sunday: 10:00 - 18:00

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Facebook

Visit IQOS Facebook page and chat to an IQOS expert.

Monday - Friday: 8:00 - 20:00
Saturday - Sunday: 10:00 - 18:00

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Viber

Contact IQOS support or get chatbot support available 24/7.

Monday - Friday: 8:00 - 20:00
Saturday - Sunday: 10:00 - 18:00

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YouTube

Watch how-to videos.
 

Support available 24/7.